Marc Zaragoza
BPO Expert | CX & EX Consultant.
20+ years transforming contact centers
Strategic advisor for successful outsourcing.
#BPO #CX #EX
@ganyet.bsky.social
Carbon based lifeform + silicon based glasses Works: mortensen.cat Teaches: @upf.edu Writes: @lavanguardia.com, @viaempresa.cat, cavallfort.cat, sapiens.cat Author of "La democràcia mor al núvol" aka "Us vaig avisar". Mostly harmless.
@nhinsight.bsky.social
NelsonHall is synonymous worldwide with excellence in #BPS & #outsourcing advisory and research services #BPO #ITservices #automation #RPA #HRO #RPO #CXservices
@bsky.app
official Bluesky account (check username👆) Bugs, feature requests, feedback: [email protected]