Justin Robbins
Founder & Principal Analyst at Metric Sherpa. Keynote speaker, researcher, & business advisor helping organizations improve customer interactions. #CustomerExperience | #CustomerService | #ContactCenter | #CX
@metricsherpa.bsky.social
No vendor bias. No fluff. Just real, data-backed CX expertise. Ready to own the conversation? Let’s talk.
@experienceinvestigators.com
We educate, inspire & empower leaders to create meaningful outcomes across their organization. #CustomerExperience Advisory Services, Thought Leadership & more
@callcenter.bsky.social
👋 CEO of Expivia & OttoQa | 25+ years in contact center leadership 🎙️ Host of "Advice from a Call Center Geek," the #1 call center podcast 📚 Author of False Hustle | Innovating CX & QA for SMBs 🚀 Erie, PA native | #AI #CustomerExperience #CX
@techcrunch.com
Technology news and analysis with a focus on founders and startup teams. Got a tip? http://techcrunch.com/tips
@annhandley.bsky.social
WSJ best-selling author of Everybody Writes, now working on a new book. Speaker. Chief Content Officer, MarketingProfs. 50k read my newsletter on marketing, writing, life. Expect photos of my dog. 👉 Your new fortnightly fave: annhandley.com/newsletter
@salesforce.com
👋 We're the #1 AI CRM—where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform. 🛟 Experience agent-first support at help.salesforce.com
@augieray.bsky.social
Customer Experience expert and advisor. Analyst by nature and profession. Tracking ongoing COVID data and risks because your health matters. Love music, film, photography & progressive causes. Opinions my own. He/Him
@colleenscollans.bsky.social
Marketing and Customer Experience Advisor | MarTech maven | Curiosity never satisfied.
@jostraveler.bsky.social
My mother’s daughter. Writer. Reader. Herder of contact center hip cats.
@dmacias.bsky.social
Contact center consultant: Cisco CCE, CCX, WxCC, Twilio Flex, Five9, Amazon Connect, Zoom CC. Notice a trend? I love all things contact center.
@blairplez.bsky.social
Independent industry analyst focusing on contact center, #CCaaS, #CX, unified communications #ucoms #UCaaS #collaboration, and other business communications technologies.
@stossincx.bsky.social
A Customer Experience enthusiast, and specializing in creating content and helping improve CX in SaaS and e-commerce companies. Currently working in the AI CX software space with Kodif.
@royatkinson.bsky.social
Writer | Analyst | CEO at Clifton Butterfield, LLC. https://cliftonbutterfield.com
@pfgregg.bsky.social
Austin based. CX, Tech and AI focused. Into travel, photography, live music. Huge geek and foodie.
@getoutofwrap.bsky.social
Creator & host of ‘Get out of Wrap’ the UK’s 1st & No.1 podcast about Contact Centres. The podcast tells the real stories about contact centres ( call centres) and the lovely people in them. Will probably also post about Hugo, our dog 🐕🦺 & football ⚽️(UK)
@looknowagency.bsky.social
The LookNow Agency (🇺🇸🇨🇦) specializes in communications guidance and analyst relations advisory services. Our clients are executive leaders at growth-oriented B2B technology companies.
@vanessaalvarez1.bsky.social
Product leader | ex-Amazon, ex-Microsoft | entrepreneur | 1X exit
@chrisjcrosby.bsky.social
I write about The Alchemy of Leadership and Startups at the intersection of AI and CX.
@stevejnb.bsky.social
Customer experience advocate. On a mission to bring Joy to CX™ VP Market Intelligence & Evangelism at Five9. Former Gartner analyst. Views are mostly my own. #Sitges https://www.linkedin.com/in/stevejnb/
@marksmithnv.bsky.social
Chief Software Analyst, Head of Software Research and Partner at ISG. Industry Analyst for over 25 years and worked inside of software industry for 10 years. Past CEO and Chief Research Officer at Ventana Research.
@zeusk.bsky.social
@kkmett.bsky.social
Bilingual, global customer experience #CX strategist who connects business strategy with customer needs. Love photography and Formula 1 #F1
@russellolacher.bsky.social
Leadership and Communications Nerd. Creator/Host of Relationships at Work - leadership guide to creating real workplace connections and avoiding blind spots. Links for more: https://www.russellolacher.com/links
@dgingiss.bsky.social
Customer experience keynote speaker and consultant. Author of The Experience Maker. Licensed bartender, pinball wizard, lover of rescue dogs and cats. A remarkable experience is your biggest competitive advantage.
@stacysherman.bsky.social
Professional Speaker, Author & Advisor ‣ Boosting Revenue, Retention & Referrals By Doing Customer Experience Right ‣ LinkedIn Learning Instructor ‣ Award-Winning 🏆 Podcaster & Influencer ➡️ DoingCXRight.com
@jeannie.bsky.social
#CX CEO @ExperienceInvestigators.com | TEDx speaker | CCXP: Certified Customer Experience Professional | Trainer, consultant, podcaster. 20+ yrs in customer experience strategy.
@imlazar.bsky.social
President/Principal Analyst @Metrigy.bsky.social, data-driven insights into business #collaboration, #ucoms, #hybridwork, #WFH since 2006, CISSP. Social networker since Orkut. Baseball fan (@nationals) too!
@craigdurr.bsky.social
ARInsights top 100 Analyst | Researcher | Keynote Speaker | Hybrid Work Expert | I look at human elements of our work lives, organizing them into the workforce, workplace, & the workflows https://collab-collective.com
@lschmeiser.bsky.social
Editor in Chief, No Jitter; podcast @ The Incomparable; writer of an intermittent Substack (lschmeiser.substack.com); parent/partner/community volunteer/aspiring long distance swimmer.
@davemichels.bsky.social
Enterprise communications. TalkingPointz.com. #UCaaS #CCaaS #Meetings #VoIP #CPaaS #Messaging
@djszumylo.bsky.social
🌟 Customer & Employee Experience pro | Smart & sassy mom, wife, and pet lover. Me time: NCAA BB & NFL, avid reader, wine & craft beer enthusiast & MN sports. Minnesota gal. #Kindness wins. Always.🍷🐾🏈📚 I delete/block those who DM without consent.
@jacobshields20.bsky.social
Father, #Veteran, Director of Customer Experience & Technology at DojoNetworks / #ICMITop25 - Thought Leader / #custserv #cx #customerexperience